“In addition to the technical characteristics of the debarker, the decision to purchase the machine from Valon Kone was influenced by VK's location near Koskisen and the after-sales services offered by the company. It is a short distance from VK Lohja to Järvelä sawmill and VK's after-sales service is very good," Santala continued. “Valon Kone's service personnel can be on site quickly in case of problems.”
The debarker supplied by Valon Kone to Koskisen was number 3 of the new VK9000 series. However, Koskisen was confident that the new machine model had already been sufficiently tested and was fully ready for production use. Santala said, “Trust in Valon Kone as a credible debarker supplier has been built up over many decades of cooperation and we could be sure that VK would not bring an unfinished product to the market. Valon Kone is consistent and gets the job done.”
“Although there are always obstacles with large projects, the project with Valon Kone was one of the easiest within the whole investment project,” Santala said. “I have known VK as a company and some of the people at VK for a couple of decades, so the working methods have become very familiar. This of course makes it easier to work together on a big project like this,” he added.
“Of course, there were some challenges with the debarker during the project as well, but they did not affect the sawing volumes in any way. And any problems that have arisen under warranty have always been dealt with Valon Kone” Santala explained.
“The VK machine does its job well,” said Santala. “My perception of Valon Kone as a credible and reliable machine developer has remained the same throughout all these years, even as people within the organization change,” he concluded.
Valon Kone’s Sales Director Teemu Tynkkynen commented, “It was a pleasure to work with Koskisen on this project, which went very smoothly from the sales phase to the start-up, training and fine-tuning of the machine. We believe that the new debarker at Koskisen sawmill will serve as an excellent reference for us. And our continued collaboration with Koskisen on various product development projects will improve the machine even further. An extra bonus in this project was that I was able to resell Koskisen's old debarker. A new home for it was found in Tervola in Southern Lapland."
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